Implement value enhanced strategies to drive increased customer traffic as well as assure maximum revenues and client retention
HPS has experienced professionals that know how to create a realistic and workable strategic business plan. Our experience includes the creation of:
Experienced in coordinating conferences, special promotional events, cluster marketing campaigns
HPS Founder, Stanton Jacobs has been involved in the coordination of numerous nationwide conferences, regional workshops and orientation programs for Hilton Worldwide. This has included the coordination of all logistical aspects of these functions and the development of the content and format of these functions to the targeted audiences. This expertise combined with strategic partnerships with proven meeting planner services allow us to provide you the following:
The H.P.S.M.P. Excellence Program. Is a sales tool for the hotel. It provides a unique method for positioning you as the expert source of information and developing a close bond between a potential client and your staff.
This program is an intensive training program designed to acquaint your customers with the basic operations of a hotel. We are also confident that this program will enable the customer to do their job better, thereby enhancing their career. It is also designed to develop a business partnership with your customers and secure a long-term commitment of business. It also establishes you as the expert in this field and the source of both information and facilities.
Provide short-term day to day management and/or interim executive team managers during times of transition or for short term focussed projects
The HPS Formula for success in business process analysis is really quite simple. Through our years of experience, the HPS team has observed that the processes many businesses operate under become diluted, misdirected and sometimes completely counter – productive to the original task the process was created for.
HPS's approach is as follows:
Sometimes, it takes a fresh set of eyes to identify the simplest problems within an organization. Let HPS be that fresh set of eyes…you might be surprised with the results.
HPS can assist with the development of growth strategies that are realistic and achievable
HPS will apply its Seven Steps to a Successful Membership Drive
HPS has worked with various Convention & Visitor’s Associations as well as State Tourism entities on strategies to capture and retain membership levels with their organizations
HPS has supported various hospitality related organizations seeking direction and advice to enhance overall customer experience and value as well as defining retention strategies to assure their customer base is maintained.
Examples of such projects include support for State Tourism Associations, Convention and Visitors Bureaus, and individual businesses and brand related frequent guest programs.
Our techniques are based on past experience and the utilization of proven current and latest trend strategies.
Construct sound business strategies as it relates to restructuring plans, optimization of sales team performance, effective selling strategies
HPS provides consulting expertise to a variety of clients that include:
HPS has experience opening and converting hotels globally. Our team will assist with all of the necessary pre-opening / conversion activities required to assure this transition is smooth, trouble-free and loss in revenues during this transition are minimized.
Our experience includes openings and conversions of multiple brands that include: Hilton, Hilton Garden Inn, Doubletree Hotels, Hampton Inn, Homewood Suites, Holiday Inn, Clarion and Ramada. We have worked with numerous ownership and management groups globally providing the brand related support they required to launch their hotel.
Countries in which we have opened hotels include: United States, Canada, Mexico, United Kingdom, Italy, Rumania, Russia, Germany, China, Japan, French Polynesian Islands, Australia, Spain, Czech Republic, Mongolia, U.A.E, Turkey and India.
Pricing strategies and revenue management expertise, business process analysis solutions, enhancement of customer loyalty and retention programs. Proven short- term revenue generation strategies and building new customer accounts with backyard business strategies
One of the most common opportunities hotel miss is not pricing themselves based on sound and objective pricing strategies.
Having a clear understanding of how your hotel is both positioned and perceived in the market is critical to an effective pricing strategy.
With over 33 years of hospitality pricing and yield management experience, Stanton Jacobs, founder of HPS offers the expertise of working with hotels in various markets throughout the globe.
Let HPS provide you this assistance today.
International brand management and marketing expertise, development of repositioning strategies, effective business plans
Practical insights, tools and techniques to improve the performance & productivity of brand management teams:
Courses are tailored to the needs of individual clients.
An essential program for managers involved in leading change within their organisation: